Privacy Policy

1. Information We Collect

We collect different types of information to provide and improve our services, which may include:

• Personal Identification Information: When you book a trip or contact us, we may collect:
  • Name
  • Email address
  • Phone number
  • Payment information
  • Travel preferences and special requests
• Non-Personal Identification Information: This may include your browser type, device information, IP address, operating system, and browsing activity on our website. We collect this data through cookies and similar tracking technologies.

2. How We Use Your Information

• To Process Bookings: We use your personal information to confirm, manage, and process your bookings and to provide the services you request.
• To Improve Customer Service: Your information helps us respond to inquiries, address customer service needs, and personalize your experience.
• To Send Updates: With your consent, we may send updates related to your bookings.
• To Enhance Our Website: Non-personal data helps us analyze website traffic, improve content, and customize your experience.

3. How We Protect Your Information

We take the security of your personal information seriously. Our measures include encryption and secure servers to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

• Service Providers: We may share your information with trusted partners or vendors who assist in processing bookings, providing services, and enhancing your travel experience (e.g., hotels, transportation providers, tour operators).
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order, or to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and activities. You can disable cookies in your browser settings, but this may affect some website features.

6. Third-Party Links

Our website may contain links to third-party websites not operated by us. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

• Accessing Your Data: You can request access to the personal information we hold about you.
• Updating or Deleting Your Data: You can request corrections or deletions of your personal data, subject to legal limitations.
• Opting Out of Communications: You can unsubscribe from marketing communications at any time by using the "Contact Us" tab on our website.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we discover a child under 16 has provided information, we will remove it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be noted with an updated "Effective Date" at the top of this page. Please review this policy regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: projas@viveaventurascaribenas.com
• Phone: (607)-373-2208